Introduction:

PS Adventures (Pty) Ltd. (Reg no: 2016/279070/07) is an activity booking and unique experience providing company. 

Information Officer: Pieter Steenkamp

Contact: 076 274 1800

Email: info@psadventures.co.za

Website address: https://www.psadventures.co.za.

What personal data do we collect and process?

PS Adventures (Pty) Ltd strives to collect the minimal amount of data necessary to provide customers with the requested services.

This may include information as per your user profile:

  1. Name;
  2. email address;
  3. contact telephone number;
  4. delivery/billing address;
  5. username and password for PS Adventures (Pty) Ltd. account access;
  6. Photo.

On occasion additional information may be required to fullfil a service request.  The customer will be contacted for consent to the information and an explanation as to why it is required.

PS Adventures (Pty) Ltd. retains information from customers in order to:

  1. Provide the requested service to the customer;
  2. Providing customers with information on the company and new products;
  3. For analysis of information to establish trends and assess customer needs;
  4. Improved user experiences.

PS Adventures (Pty) Ltd. allows the customer to edit their data on the website and has the option to delete their accounts.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookies are also used to track the products you have viewed and to keep track of your cart contents.  These cookies are used to enhance your experience on the website.

Information on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing of data:

PS Adventures (Pty) Ltd. does not share customer data, except when necessary in the fulfilment of service requests.

PS Adventures (Pty) Ltd. does not share data with 3rd parties unless compelled by South African Law or court action.

PCI-DSS Compliance:

PS Adventures (Pty) Ltd, through their payment service provider is PCI-DSS complaint.

PS Adventures (Pty) Ltd. use Paygate (DPO Group), which is PCI level 1 certified, for the following services:

  1. Payment Gateway/Switch
  2. Clearing and Settlement

PS Adventures (Pty) Ltd does not store any customer payment information.

Retention of data:

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Your rights:

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security Governance and Complaints:

PS Adventures (Pty) Ltd store and secure data making use hosted infrastructure by a 3rd party service provider.

Any complaints relating to this privacy policy can be directed to the Information Officer per the contact details above.